What types of company can use your platform?
Basically anyone who books and sells travel. Most of our clients are travel agents/advisors, tour operators and DMCs, but eRoam is also a great product for travel media & bloggers, hoteliers, business travel, organisations, clubs and more.
How easy is it to implement?
VERY easy. Everything is cloud-based so there’s no need to install equipment or additional software. The only additional implementation work needed is if you want to integrate eRoam with an existing solution, eg a DMC inventory management system. But we have an API, so if your system has an API too then it’s fairly straightforward. Otherwise, we’ve designed the system to be as user-friendly and intuitive as possible so very little training is required and you’ll be able to get started very quickly.
What does the platform do?
To put it very simply, eRoam allows travel companies to quickly build itineraries and quotes from thousands of global travel suppliers, even for destinations of which you might have little to no experience of selling. Travel agents can rapidly build trips to sell to customers, add a markup of their choice, accept payment, and send out slick, professional travel documents. Whilst tour operators & DMCs can upload their inventory to eRoam and sell it to a global marketplace.
How does the itinerary building process work?
It’s simple. You choose your destinations – for example Paris, Amsterdam and Berlin – pick a start date, select the number of passengers, select a budget range, tell eRoam your clients’ interests, tell us how many nights you want to spend in each city, then click, and in a matter of seconds your itinerary is generated, complete with hotels, flights and activities. Then you can change hotels if required, add or remove activities, adjust your markup, and send the quote to your clients. Once they confirm, you simply click one button and all services are confirmed automatically and vouchers & final itinerary generated by the system. It really is that simple.
It currently takes me several hours to prepare an itinerary and a quote for a client. How long does it take with eRoam?
Most likely just a few minutes; even less if you turn commonly-booked itineraries into packages. And if you’re a DMC you can even provide your travel agent clients with self-serve access so they can build itineraries themselves.