IMPORTANT – YOUR URGENT ATTENTION IS REQUIRED

If you do not already have credentials for any of your selected suppliers, you need to apply for these with each of your selected API providers to generate the credentials that will allow you access to those suppliers via eRoam. Keep in mind that the commercial terms will be directly with your business, and all accounts will go directly to you.

The attached contact list will help you make initial contact with each of the respective API partners that you have selected.

Helpful note when contacting API partners for the first time

If you need to explain to your local representative more about how eRoam works so they understand what credentials you need,  the following statement is worth cutting and pasting into your correspondence.

eRoam is a 3rd party leisure travel booking system through which our travel agent partners make bookings via their API partners. eRoam is the hub that consolidates and normalises all the data from those API suppliers to create a single costing and itinerary for the agent. eRoam has a switch to connect the agents directly with our vendors, so the agency maintains the full commercial relationship with the API partner via their credentials.

Please prioritise this process because until you supply these credentials, we will be unable to activate eRoam for your business.

Once you have secured these credentials follow this link signup.eroam.com and complete the online form as soon as is practical.

API
CONTACT
SABREExisting Sabre Customers contact your local sales representative or service desk to update your credentials by requesting a ‘Downline Services Agreement’. This may require a small on off service fee (estimate US$250)

For new Sabre customers – go to Sabre (switchtosabre.com)

JAYRIDE (TRANSFERS)Mark Gregory – mark@jayride.com
HOTELBEDS (ACCOMMODATION)
CARNECT (CAR HIRE)
Hotelbeds Client Registration
HOTELBEDS (ACTIVITIES)BTB Integrations Hotelbeds: integrations.btb@hotelbeds.com
TRAVELTEK (CRUISE)No API credentials required
THE TRAVEL CORPORATION (TTC)If you are not already, you must first be registered as a TTC preferred travel agent. You can complete this process at https://agents.ttc.com/login.

Once you are a registered preferred agent follow the https://api.ttc.com/request-access link completing the homepage screen only and submitting (No need to complete subsequent pages). TTC turnaround can take up to 15 working days.

TTC Contacts:

· EMEA: becky.francis@ttc.com
· Americas: Paulo.zambrano@ttc.com
· Asia: Nick.lim@ttc.com
· Australia & New Zealand – Andrew Young – Andrew.youg@ttc.com

Please add this text in the Additional Comment Section of the API request access https://api.ttc.com/request-access form.

We require these credentials to complete our connection with eRoam. eRoam is a 3rd party leisure travel booking system through which agents make bookings via their API partners. eRoam is the hub that consolidates and normalises all the data from those API suppliers to create a single costing and itinerary for the agent. eRoam has a switch to connect the agents directly with its vendors, so the agency maintains the full commercial relationship with the API partner via their credentials.

Under Which Brands will you sell select:

· Insight Vacations
· Costsaver
· Luxury Gold
· Contiki
· Trafalgar

Please note this can take up to 3 weeks to secure so please submit this form soonest.
INTREPIDContact your Local Account Manager or go to Sign In | Intrepid Group Agent Portal (auth0.com) to create an account

G ADVENTURESContact your Local Account Manager or go to Sherpa | G Adventures
YALAGOJosefine Dahlgren – josefine.dahlgren@dnata.com
STUBACustomer Support 24/7. E: help@stuba.com or T: +61 3 8779 8629
Rebecca Day rebecca.day@stuba.com

Please note that depending on booking volume Stuba may require a deposit or bank guarantee

YOUTRAVELJodie Turner – jodie.turner@youtravel.com
INNSTANT CONNECTAsaf Roth – asaf@innstantconnect.com (switch service)
INNSTANT HOTELSDarryl Ismail – darryl.ismail@innstanttravel.com
SABRE CSLContact your local Sabre account manager
TRAVELFUSIONStella Wang – stella.wang@travelfusion.com
MYSTIFLYRajeshwari Karanth – rajeshwarik@mystifly.com
Rajeev Kumar G – rajeev@mystifly.com
Navya Kiranmai – nayashree@mystifly.com