Consultant Training I

Categories: Consultant
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About Course

This course is designed for users in the Consultant role. You’ll learn everything you need to build captivating client-ready itineraries, prepare quotes, make bookings, and manage daily tasks within eRoam.

When you log in as a Consultant, you’ll be directed straight to the Consultant screen to get started with your work. screen.

What Will You Learn?

  • How to create an itinerary from scratch.
  • How to confirm a route for an itinerary.
  • How to add and modify locations along the route.
  • How to add Group Inclusive Tours (GITs) to an itinerary.
  • How to search for available GITs and add them to the itinerary.
  • How to add and customise Own Arrangement products (Hotels, Activities, Transport, Transfers, and Car Hire).
  • How to search and select Own Arrangement Hotels, and customise their details.
  • How to add and customise Own Arrangement Activities, including descriptions and operator information.
  • How to select and add transport options like flights and adjust the details for multi-leg journeys.
  • How to add custom transfers and car hire services to the itinerary.
  • How to update prices and apply yield settings for products.
  • How to finalise an itinerary and prepare it for the client.
  • How to adjust and remove products as needed to create a tailored experience.

Course Content

Create Itinerary
In this course we’ll look at how easy it is to build a complex itinerary and prepare a quote from scratch using eRoam.

  • How to Create an Itinerary
  • Guide to the ‘Confirm Route’ Step
  • Guide to the ‘Confirm Route’ Step Quiz
  • Guide to Adding Group Inclusive Tours to an Itinerary
  • Guide to Adding Group Inclusive Tours to an Itinerary Quiz
  • How to Create an Itinerary INTERACTIVE
  • How to Create an Itinerary Quiz

Own Arrangements

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